Sessions and Fees

Sessions and Fees

I can offer online and telephone counselling sessions starting at £40 per 50 minute session. Fees are payable 24 hours in advance of the session.

The sessions can be arranged for a day and time that works for both of us and we can agree on the frequency together, with sessions typically starting on a weekly basis. The duration of therapy is flexible, as I can offer both short- and long-term counselling depending on your individual needs, and we’ll regularly review progress so you can decide when you feel ready to end the sessions.

To ensure a safe and confidential space for our sessions, please choose a private environment where you can explore your thoughts freely. You may wish to consider using headphones for added privacy.

If we encounter unexpected internet issues during online sessions, we can either continue over the phone or reschedule, depending on your preference.

Cancellation or Late Arrival

If an appointment is cancelled with less than 24 hours’ notice or missed without exceptional circumstances, full payment will be due.

If I am unable to attend a session due to unforeseen circumstances, such as illness, I will give you as much notice as possible and offer the opportunity to reschedule.  I will provide advance notice of any planned holidays.

Sessions are expected to start at the agreed time and late arrivals cannot extend beyond the scheduled finish.

Contact Information

Please contact me for further information by secure and encrypted email:

RiverbankCounselling@protonmail.com

Or by text/phone on: 07342 251081

If I am unavailable to take your call please feel free to leave a message and I will get back to you as soon as possible. Your privacy is always respected and all messages are kept safe and confidential. Please let me know if you’re comfortable with me leaving a message for you.

Complaints Procedure

As a member of COSCA I abide by their professional codes of ethics and practice.  If you have concerns that I have breached the COSCA ethical framework or are dissatisfied with my service, please bring them to me first so we can try to resolve them together. If we are unable to find a resolution and you wish to make a formal complaint, you can do so by contacting COSCA at http://www.cosca.org.uk.